Poly Edge E500 IP Desk Phone with Power Adapter

Overview

The Poly 89B56AA#ABA is an Edge E500 IP desk phone designed to provide professional voice communication in various work environments, including open offices, contact centers, and home workstations. It features a 5-inch color display with 800 × 480 resolution that clearly presents calls, directories, and menus. With support for up to 48 SIP lines and 12 dedicated line keys, it helps busy professionals manage multiple calls efficiently. The included power adapter allows deployment even where Power over Ethernet (PoE) is not available, offering flexible installation options.

Key features

• 5-inch color display that presents call information and menus with sharp clarity
• Support for up to 48 SIP lines and 12 dedicated line keys to handle high call volumes
• Poly HD Voice technology delivers clear and natural audio quality for conversations
• Acoustic Fence and NoiseBlockAI features reduce background noise to improve call focus
• Gigabit Ethernet port with passthrough simplifies network connections and supports PoE
• USB-C and RJ-9 ports provide versatile headset options, both wired and wireless
• Illuminated keys and an RGB light bar offer visual indicators of call and presence status
• Antimicrobial surface treatment on handset and keypad helps maintain a cleaner workspace
• Includes power adapter for use in environments without PoE support
• Wall-mount hardware included for flexible placement in limited desk space

Key specs

• Display: 5-inch color screen with 800 × 480 resolution
• Line keys: 12 dedicated keys with support for up to 48 SIP lines
• Audio technology: Poly HD Voice, Acoustic Fence, NoiseBlockAI
• Network: Gigabit Ethernet port with passthrough and PoE support
• Ports: USB-C port, RJ-9 headset port
• Power: Includes power adapter for non-PoE networks
• Mounting: Desk or wall mount with included hardware
• Surface treatment: Antimicrobial coating on handset and keypad

Connectivity and compatibility

This phone offers straightforward connectivity options to fit into diverse office setups. The Gigabit Ethernet port supports high-speed network connections and allows passthrough to a computer, reducing cable clutter. PoE is supported for convenient power delivery when available, but the included power adapter ensures the phone can operate independently of PoE. The USB-C and RJ-9 ports provide flexibility for using a wide range of headsets, whether wired or wireless, accommodating different user preferences and environments.

Ideal uses and environments

The Edge E500 IP desk phone is well suited to busy office environments where managing multiple calls is essential, such as reception desks, sales teams, and executive offices. Its noise reduction features make it a strong choice for open-plan offices and contact centers where background noise can be a challenge. The antimicrobial surfaces and flexible mounting options also make it a practical solution for shared workspaces and hybrid work setups, supporting hygiene and space efficiency.